Refund policy

At Brothhh, you and your dog always come first. We want you to feel good about what goes into their bowl, and we keep returns simple and fair.

Our 30-day return policy

You can request a return within 30 days of the date your order is delivered. As long as the item is not damaged, you can return it for a refund.

This policy applies to our dog meal toppers and supplements, including one-time purchases and subscription deliveries. Each delivery has its own 30-day return window.

How to start a return

Email sales@brothhh.com with your order number or the email address used at checkout, and let us know what you would like to return. We will help you with a return shipping label and instructions on where to send your package.

Please contact us before sending anything back so we can guide you through the return.

Getting your money back

Once we receive your return and confirm that the item is not damaged, we will issue your refund to your original payment method within 10 business days and send you a confirmation. Your bank or card provider may need additional time to post the refund.

Damaged, defective, or incorrect orders

If your order arrives damaged, is defective, or contains the wrong item, please email sales@brothhh.com. We are here to help make it right for you and your dog.

Questions or concerns? Reach out. We are happy to help.

This policy does not limit any rights you may have under applicable consumer protection laws.